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Wilkinson Wine Cellar, LLC Privacy Policy

Last Updated: October 10th, 2014

TRUSTe online privacy certification

Wilkinson Wine Cellar, LLC has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers only information that is collected through this Web site, ww.wilkinsonwinecellar.com.

TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact Chris Wilkinson at chris@wilkinsonwinecellar.com, by phone 888-703-2406, or by postal mail at the address listed at the end of this privacy policy. If you are not satisfied with our response you can contact TRUSTe here.

Wilkinson Wine Cellar, LLC takes the privacy concerns of its customers very seriously. We have created this Privacy Policy to let you know what information we collect when you register with our Website, why we collect it, and how it is used.

This Privacy Policy explains the data collection, data security, and use practices of Wilkinson Wine Cellar, LLC Website. The terms "you," "your," and "yours" refer to the customer utilizing our Website. The terms "Wilkinson Wine Cellar, LLC," "we," "us," and "our" refer to Wilkinson Wine Cellar, LLC. This Privacy Policy is governed by our Conditions of Use.

By using this Website, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Conditions of Use take precedence over any conflicting Privacy Policy provision. We may occasionally update this Privacy Policy. When we do, we will also revise the "Last Updated" date of this Privacy Policy. For material changes to this Privacy Policy, we will notify you by placing a prominent notice on the home page of our Website or by email prior to the change becoming effective. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personally Identifiable Information we collect. Your continued use of the Website constitutes your agreement to this Privacy Statement and any updates

What Information Is Collected?

"Personally Identifiable Information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information, whether at work or at home. Wilkinson Wine Cellar, LLC collects certain Personally Identifiable Information from you when you become a user of our Website. Information we collect may include your name, phone number, address, e-mail address, and financial information such as credit card information during the registration process to set up your new account on our site.

You can choose to modify, edit, or delete your Personally Identifiable Information by visiting the My Account page available from our Home Page after signing in.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We [do/ do not] link this automatically collected data to other information we collect about you.

Technologies such as: cookies, beacons, tags and scripts are used by Wilkinson Wine Cellar, LLC and our partners [specify type e.g. marketing partners], affiliates, or analytics or service providers [specify type e.g. online customer support provider, etc]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Cookies are small text files stored by your browser in your computer when you visit our Website. We use cookies to improve our Website and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. Most browsers will accept cookies until you change your browser settings to refuse them. You can set your browser not to permit cookies and other types of automated data collection by referring to your browser's "help" section. You may still access our site should you decide not to accept cookies but may not have access to a customized experience on our site. Automatically collected information is not linked to a user's personally identifiable information.

We use Local Storage Objects (LSOs) such as HTML5 to store [content information and preferences.] We use HTML5 to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information.

How Is The Information We Collect Used?

We use Personally Identifiable Information to support the services offered on our Website, notify you of technical updates or changes in policy, and to deliver other customer services. With your permission, we also may use Personally Identifiable Information to offer you new products and services.

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

From time to time, we may contract with third parties for services, such as the provision of operational support to the Website's server or marketing data analysis; these services may need to obtain access to Personally Identifiable Information in order to provide the service. If we disclose such information to third parties, it will only be for these limited purposes and we will take every precaution to keep such information secure; we will never disclose your Personally Identifiable Information to any third party for that party's marketing purposes without your explicit permission. A third party is used to process credit card information for billing purposes.

We also use a third party shipping agent to service the shipping of your purchases. These third party agents are not authorized to use your information for any promotional purposes or for any other purposes other than to provide these services for us.

Is The Information Shared or Disclosed?

Unless you agree otherwise, information collected from you is used to complete and support your Website usage and purchases from Wilkinson Wine Cellar, LLC. Wilkinson Wine Cellar, LLC does not rent, sell or share personal information it collects about you to or with other Wilkinson Wine Cellar, LLC users or with third parties without your permission except as noted in the previous section. However, Wilkinson Wine Cellar, LLC may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on Wilkinson Wine Cellar, LLC or this Website such as in complying with a judicial proceeding, court order or subpoena; (2) protect and defend Wilkinson Wine Cellar, LLC rights or property; or (3) act in urgent circumstances to protect the personal safety of Wilkinson Wine Cellar, LLC users, our Website, or the public. If Wilkinson Wine Cellar, LLC should ever file for bankruptcy or merge with another company, your information would be part of the assets sold or transferred. In such an event, users will be notified via email or a notice posted on the Web site of such an event.

The Security of Your Information

Wilkinson Wine Cellar, LLC operates secure data networks protected by industry standard firewall and password protection systems. Our security and Privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers. Wilkinson Wine Cellar, LLC protects the security of your information during transmission by using Secure Sockets Layer (SSL) technology, which encrypts the information you input. SSL technology is also used to protect the users sensitive information (such as your credit card information). Wilkinson Wine Cellar, LLC also takes the additional step of requiring an additional sign in step to access any personal account information under the My account section for users who employ cookies. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@wilkinsonwinecellar.com.

Email

Wilkinson Wine Cellar, LLC seeks to avoid sending unsolicited bulk email (spam). Wilkinson Wine Cellar, LLC sends email messages to customers who have provided us with their email address and have elected to receive mailings. To opt out of promotion emails, click the "unsubscribe" link present at the bottom of the email we send. If you opt out of promotional emails, Wilkinson Wine Cellar, LLC may still send email messages related to your use of cellar management services and applications, the status of the Website or other information relating to your usage of our Website. Because these are service related emails, you generally cannot opt out of receiving these emails.

YOUR EMAIL ADDRESS: If you terminate a particular email address, it is possible that a third party could adopt the same email address. In such cases, messages directed via email to you may be received by unauthorized parties (just as if you moved from one home to another and mail was delivered to your old address). If you then asked us for an email confirmation of your password, it would be sent to the person who adopted your address. You are responsible for notifying us of your new address if you terminate or change email accounts. If you do not notify us promptly of your termination of an email address, we assume no liability for any resulting misdirected messages, which could reveal your personal information, including possibly your account password, to third parties.

Users are able to store credit card information used for services fees and purchases, and update that information in the 'My account' page available from our home page after signing in.

Minors

This Website is not intended for or directed to persons under the age of 21. Any person who provides their information to Wilkinson Wine Cellar, LLC through the Registration, Sign In, or My account pages or any other part of our Website represents to Wilkinson Wine Cellar, LLC that they are 21 years of age or older.

Public Forums/ Customer Reviews

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info@wilkinsonwinecellar.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Third Party Websites

Wilkinson Wine Cellar, LLC Website may contain links to other Websites that are not operated by Wilkinson Wine Cellar, LLC. Wilkinson Wine Cellar, LLC is not responsible for the privacy practices of Websites that it does not operate.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Contacting Wilkinson Wine Cellar, LLC

If you have questions about this policy or about Wilkinson Wine Cellar, LLC practices, we will respond promptly when you contact us by e-mail at info@wilkinsonwinecellar.com or by postal mail at:
Wilkinson Wine Cellar, LLC
Attn: Privacy Policy, 7601 Brittany Parc Court, Falls Church, Virginia 22043-2952

TRUSTe online privacy certification